Operational challenges we solve
- Missed updates across carrier, broker and shipper channels
- Manual back-office tracking creating delays
- Low visibility on detention, POD and claims
Industry
Back-office freight operations that keep loads moving
We run dispatch support, appointment management, POD control and exception handling with real-time tracking.
Everest IntelligenX Matrix
Execution modules
- Freight tracking desk and exception management
- Rate confirmation, appointment scheduling and dispatch back office
- POD recovery, claims support and customer communication
Technology experience
- Everest IntelligenX Matrix for lane-risk and delay prediction
- InsightX dashboards for ETA, POD and SLA compliance
- Omnichannel communication layer for brokers, drivers and customers
Expected outcomes
- Lower missed-check call volume
- Faster POD and claims closure
- Improved on-time communication and customer confidence
Contact
Let us design your Freight & Logistics operation
Share your priorities and bottlenecks. Our team delivers an operational blueprint connected to your CRM and real execution flow.